Shipping policy

我們有兩種運送方式

1. 7-11 店到店 60元 請提供我們店家地址, 店名或是店號

2. 中華郵政服務 80元 請填入您的私人地址

在收到款項後的48小時內會寄出, 如遇到假日會在假期結束的第一個工作日寄出, 如果有任何疑問請電郵 contact@musicboxtw.com

We offer two methods of delivery. (For customers in Taiwan)

1.) 7-11 Store-to-Store TW$60 per order. Please enter the 7-11 store address or code at checkout. 

2.) Post office home delivery TW$80 per order. Please enter your home address at checkout.

The order will be shipped within 48 hours of receiving the payment. If you order on a holiday, the package will be sent on the next working day. If you have any questions you can email us at contact@musicboxtw.com

International customers, please note the following: 

1.) We offer three methods of shipping based on your country. These methods are shipped using the Taiwan Postal Service. Standard Air Mail, Express Mail Shipping (EMS), and ePacket.

2.) All packages include insurance and a tracking number will be provided once we receive it from the postal service. We will periodically update you with regards to where your package is.

3.) We do not collect VAT, duty, import, customs, or any other fees on your behalf. Please contact your customs agency to find out what fees you will be charged before you place your order. 

4.) Shipping times are an estimate as Covid-19 continues to delay or interrupt international shipping. 

We ship to the following countries: 

Europe: France, Netherlands, Germany, Belgium, Switzerland, Sweden, Czechia, Poland, Denmark, Norway, Italy, Spain, UK Austria, Slovakia, Lithuania, Finland

Oceania: Australia, New Zealand

Americas: USA, Canada 

Asia: Hong Kong, Japan, Macao, Singapore, South Korea

If you wish to order, but you don’t see your country, please contact us to enquire. The order will be shipped within 48 hours of receiving the payment. If you order on a holiday, the package will be sent on the next working day. Holidays such as Lunar New Year may result in the Postal Service closing for an entire week If you have any questions you can email us at contact@musicboxtw.com